FAQs
Ski Dubai is located in the Mall of the Emirates in Dubai, United Arab Emirates.
Ski Dubai offers skiing, snowboarding, snow tubing, tobogganing, climbing towers, giant snowballs, and interactive snow play areas. Unique experiences include the Snow Bullet zipline and the Giant Ball ride.
Yes, Ski Dubai provides professional ski and snowboarding lessons for all levels, from beginners to advanced riders, with certified instructors.
All tickets include disposable snow boots and socks, winter clothes (jacket and pants), and helmets (mandatory for ages 3-13). Additional gear like skis/snowboards, poles, and gloves are provided depending on the ticket type.
Helmets are mandatory for children under 13. For the Snow Bullet Ride, children must be above 8 years old, at least 125 cm tall, and over 30 kg. Adults must not exceed 120 kg.
Present your E-tickets or printed copies at the ticketing counter to receive a wristband. Scan the wristband at the turnstiles to enter the venue.
Guests are prohibited from bringing outside food and drinks into the park. Eating and drinking are only permitted at the Avalanche Café and North 28 restaurant.
No, there are no refunds for unused or partially used services.
No, mobile phones and cameras are not allowed inside the Penguin Encounter Area.
No, Ski Dubai is not wheelchair accessible.
No, pregnant women are not allowed to participate in Ski Dubai activities.
For the Snow Premium option, coordinate with Ski Dubai's operations team and confirm your slot at least 48 hours before the visit date. Carry the confirmation email with you to the venue.