FAQs
The tour includes transportation, a licensed English guide, an abra boat crossing of Dubai Creek, a Burj Khalifa lift ticket to the top of the 124th floor, and multiple audio systems for commentary in various languages.
Yes, both hotel pickup and drop-off are included in the tour package.
The tour duration is approximately 9 hours.
Yes, both mobile and printed vouchers are accepted for the tour.
Cancellation is free of charge up to 72 hours before the tour departure time. After that, full charges apply.
Live guides are available in English, and audio commentary is available in Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Russian, or Korean.
No, mobile vouchers are accepted. However, having a printed voucher is also acceptable.
No, personal expenses such as food and drinks are not included in the tour package.
Yes, there is a 30% discount for children up to 11.99 years old.
The tour starts at 09:00hrs. However, hotel pickup is 30-60 minutes before the departure time.
Please be ready in your hotel lobby 10 minutes prior to the pickup time provided.
The meeting point for departure is at the Gray Line terminal at the Dubai Internet City Metro station.
If you miss the hotel pickup and booked less than 12 hours before the tour, you can join the tour at the departure point.
Yes, visitors are required to dress modestly. Ladies should cover their heads with a scarf and avoid wearing shorts, beachwear, or sleeveless outfits. Men should wear long trousers.
The Jumeirah Mosque is open for visits on Saturdays, Sundays, Tuesdays, and Thursdays from specific times in the morning. It is closed on Fridays.
Visitors are required to dress modestly and follow the guidelines provided by the mosque authorities.
Yes, photography is allowed during the tour. However, it's advised to ask for permission before photographing local residents.
Personal expenses such as souvenirs are not included in the tour package.
Smoking is prohibited in all tour vehicles.
If you book less than 12 hours before the tour, you will not be provided with hotel pickup but can join the tour at the departure point.
Yes, pickup is available from hotels in Sharjah, Jebel Ali, or Ajman, with a supplementary charge of $15 per person.
Yes, a supplementary fee of $15 per person is charged for pickups from hotels in Sharjah, Jebel Ali, or Ajman.
Yes, you can take photographs of local residents, but it's polite to ask for permission first.
Yes, it's recommended to ask for permission before photographing local residents.
Schedules might change during Ramadan. Please contact our representative for updates.
Please inform us in advance about any specific dietary requirements, and we will do our best to accommodate them.
Luggage is generally not allowed on the tour bus. Please contact us for special arrangements if necessary.
You can contact us by calling or messaging on WhatsApp, or email us at sales@yallamusafir.com. Please contact us 24-48 hours ahead of time for pickup details and other assistance.